Contact Us
Get in touch with Casaventi's customer support team. We're here to help with orders, design questions, product information, and any assistance you need for your home decor project.
Get in Touch
We're here to help you create the home of your dreams. Whether you have questions about our products, need design advice, or want to discuss a custom order, our friendly team is ready to assist you.
Contact Information
Customer Service
Phone:1-800-CASAVENTI (1-800-227-2836)
Email:hello@casaventi.com
Hours:Monday - Friday, 9:00 AM - 6:00 PM EST
Saturday, 10:00 AM - 4:00 PM EST
Design Consultation
Email:design@casaventi.com
Phone:1-800-CASAVENTI, Option 2
Schedule a free 30-minute consultation with our interior design experts.
Business Inquiries
Email:business@casaventi.com
For wholesale, partnership, and media inquiries.
Frequently Asked Questions
Shipping & Delivery
Q: How long does shipping take?
A: Most orders ship within 1-3 business days. Standard delivery takes 5-7 business days, while expedited shipping is available for 2-3 day delivery.
Q: Do you offer white glove delivery?
A: Yes! We offer white glove delivery service for furniture items, including unpacking and placement in your desired room.
Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of delivery for most items in original condition. Custom and personalized items are final sale.
Q: How do I start a return?
A: Contact our customer service team, and we'll provide a prepaid return label and instructions.
Product Information
Q: Are your products eco-friendly?
A: We prioritize sustainable materials and work with manufacturers who share our environmental values. Look for our "Eco-Friendly" badges on product pages.
Q: Do you offer custom sizing?
A: Many of our furniture pieces can be customized. Contact our design team to discuss your specific needs.
Visit Our Showroom
Casaventi Design Studio
123 Design District Boulevard
Suite 200
New York, NY 10001
Showroom Hours:
Tuesday - Saturday, 10:00 AM - 6:00 PM
Sunday, 12:00 PM - 5:00 PM
Closed Mondays
Browse our curated collections in person and meet with our design consultants. Appointments recommended but walk-ins welcome!
Connect With Us
Follow us on social media for design inspiration, new arrivals, and exclusive offers:
- Instagram:@casaventi
- Pinterest:Casaventi Home
- Facebook:Casaventi
- YouTube:Casaventi Design
Professional Services
Interior Design Services
Our certified interior designers offer comprehensive design services from room makeovers to full home styling. Services include:
- In-home design consultations
- Virtual design sessions
- Custom furniture selection
- Complete room design packages
- Styling and staging services
Trade Program
Are you an interior designer, architect, or industry professional? Join our trade program for exclusive pricing, dedicated support, and access to trade-only products.
Trade Inquiries:trade@casaventi.com
We're Here to Help
At Casaventi, exceptional customer service is at the heart of everything we do. Don't hesitate to reach out with any questions, concerns, or ideas. We're passionate about helping you create a space you'll love for years to come.
Ready to Transform Your Space?
Explore our collections and discover how Casaventi can help you create the home you've always dreamed of.