Terms of Service
Read Casaventi's terms of service for important information about purchases, returns, shipping, warranties, and your rights when shopping with us.
Effective Date:January 1, 2025
Last Updated:January 1, 2025
Agreement to Terms
By accessing and using the Casaventi website ("Site") and purchasing our products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.
About Casaventi
Casaventi is an online retailer specializing in premium home decor, furniture, and interior design products. Our company is operated by Casaventi LLC, located at 123 Design District Boulevard, Suite 200, New York, NY 10001.
Use of Our Website
Permitted Use
You may use our Site for lawful purposes only. You agree not to:
- Use the Site in any way that violates applicable laws or regulations
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Site
- Use automated systems to access or collect data from the Site
Account Registration
To make purchases, you may need to create an account. You are responsible for:
- Providing accurate and complete information
- Maintaining the security of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
Products and Services
Product Information
We strive to provide accurate product descriptions, images, and pricing. However:
- Colors may vary due to monitor settings and lighting
- Dimensions and specifications are approximate
- We reserve the right to correct errors in product information
- Product availability is subject to change
Pricing
- All prices are in US dollars unless otherwise stated
- Prices are subject to change without notice
- Sale prices and promotions have specific terms and time limits
- Shipping costs and taxes are additional unless stated otherwise
Orders and Payment
Order Process
When you place an order:
- You are making an offer to purchase the products
- We reserve the right to accept or decline your order
- Order confirmation does not guarantee product availability
- We may cancel orders due to pricing errors, product unavailability, or suspected fraud
Payment
- Payment is required at the time of order
- We accept major credit cards, PayPal, and other approved payment methods
- You authorize us to charge your payment method for the total order amount
- You represent that you have the legal right to use the payment method provided
Shipping and Delivery
Shipping Policy
- We ship to addresses within the United States
- Shipping costs are calculated at checkout
- Delivery times are estimates and not guaranteed
- You are responsible for providing accurate shipping information
- Title and risk of loss pass to you upon delivery
Delivery Issues
If your order is damaged, lost, or not delivered:
- Report issues within 48 hours of expected delivery
- We will work with shipping carriers to resolve problems
- Replacement or refund will be provided for qualified claims
Returns and Exchanges
Return Policy
- Returns are accepted within 30 days of delivery
- Items must be in original condition with all packaging
- Custom, personalized, or clearance items are final sale
- Return shipping costs are the customer's responsibility unless the item is defective
- Refunds are processed to the original payment method within 5-7 business days
Exchange Policy
- Exchanges are subject to product availability
- Price differences must be paid or refunded as applicable
- Shipping costs apply to exchange orders
Warranties and Disclaimers
Product Warranties
Products come with manufacturer warranties where applicable. We are not responsible for warranty claims beyond facilitating contact with manufacturers.
Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Products are sold "as is" without additional warranties
- We disclaim all implied warranties of merchantability and fitness
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the purchase price of the product
Intellectual Property
All content on our Site, including text, images, logos, and designs, is protected by copyright, trademark, and other intellectual property laws. You may not:
- Copy, reproduce, or distribute our content without permission
- Use our trademarks or logos without authorization
- Create derivative works based on our content
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Limitation of Liability
In no event shall Casaventi be liable for any special, incidental, indirect, or consequential damages arising from your use of our Site or products, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify and hold harmless Casaventi from any claims, damages, or expenses arising from your use of our Site or violation of these Terms.
Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes will be resolved in the courts of New York County, New York.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our Site constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Contact Information
If you have questions about these Terms, please contact us:
Email:legal@casaventi.com
Phone:1-800-CASAVENTI
Mail:Casaventi Legal Department
123 Design District Boulevard, Suite 200
New York, NY 10001
Customer Service Hours:
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Ready to Transform Your Space?
Explore our collections and discover how Casaventi can help you create the home you've always dreamed of.