Privacy Policy
Learn how Casaventi collects, uses, and protects your personal information. Our comprehensive privacy policy explains your rights and our commitment to data security.
Effective Date:January 1, 2025
Last Updated:January 1, 2025
Introduction
At Casaventi ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.
Information We Collect
Personal Information You Provide
- Account Information:Name, email address, phone number, and password when you create an account
- Billing Information:Billing address, shipping address, and payment method details
- Order Information:Purchase history, product preferences, and delivery instructions
- Communication:Messages you send us through contact forms, chat, email, or phone
- Reviews and Content:Product reviews, photos, and other content you submit
Information Automatically Collected
- Device Information:IP address, browser type, operating system, and device identifiers
- Usage Data:Pages visited, time spent on site, click patterns, and referral sources
- Location Data:General location based on IP address (not precise location)
- Cookies and Tracking:Information collected through cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer service and support
- Send order confirmations, shipping updates, and important account information
- Personalize your shopping experience and product recommendations
- Send marketing communications (with your consent)
- Improve our website, products, and services
- Prevent fraud and ensure security
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We work with trusted third-party companies that help us operate our business, including:
- Payment processors (Shopify Payments, PayPal, etc.)
- Shipping and logistics partners
- Email marketing services
- Analytics and website optimization tools
- Customer service platforms
Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our terms of service
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure payment processing systems
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Employee training on data protection practices
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Types of cookies we use:
- Essential Cookies:Required for basic website functionality
- Performance Cookies:Help us understand how visitors use our site
- Functional Cookies:Remember your preferences and settings
- Marketing Cookies:Used to deliver relevant advertisements
You can control cookie settings through your browser preferences.
Your Rights and Choices
Account Information
You can update your account information at any time by logging into your account or contacting us.
Marketing Communications
You can opt out of marketing emails by clicking the unsubscribe link in any email or updating your preferences in your account settings.
Data Access and Deletion
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Request data portability
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Users
If you are accessing our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email:privacy@casaventi.com
Phone:1-800-CASAVENTI
Mail:Casaventi Privacy Officer
123 Design District Boulevard, Suite 200
New York, NY 10001
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